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Investigation: independent review of processes, procedures, complaints and/or systems.

Investigations can be undertaken to review a complaint; to resolve a problem or staff grievance; review a process in accordance with procedures and best practice; review maladministration or if corruption has occurred; or to report as required to external agencies such as ICAC and NSW Ombudsman.

SINC Solutions can independently handle investigations from receipt of initial complaint, conducting interviews, review procedures, processes and documentation culminating in a final report including findings based on fact and recommendations for improvement and action.

We have independently investigated key areas for a number of Councils including:

  • Misappropriation of funds
  • Maladministration
  • Use of Council resources for private purposes
  • Staff and Councillor conduct
  • Political donations
  • Development application process
  • Secondary employment
  • Conflict of interests
  • Gifts/benefits and hospitality
  • Bullying and harassment
  • Sexual harassment
  • Inappropriate release or use of confidential information

Our team’s extensive experience also extends to Ombudsman roles within Local Government see our staff profiles.

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